Creating an Authorization Request

Authorization requests are generated when a prescription has no remaining refills and the patient requires the medication. Once printed, they are sent to the prescribing doctor either by fax or verbally over the telephone.

To create an authorization request:

1. Search for and select the patient.
2. Select the Profile tab.
3. Highlight the prescription(s) that requires authorization.
4. Select Rx > AuthRequest.
   
   The Authorization Request Form window appears.

   

   Note: On the Authorization Request Form window, prescriptions are grouped by the prescriber. If multiple prescriptions with different prescribers were selected, use the navigation buttons to view and send these authorization requests.

5. Verify the details on the Authorization Request Form.
6. If required, select the Info from the Pharmacist checkbox. A text field appears and additional information or notes for the prescriber can be entered.
   
7. Select one of the following methods to send the authorization request to the prescriber:
   • Print - prints the authorization request and closes the Authorization Request Form window.
   • Fax - faxes the authorization automatically to the prescriber. The Authorization Request Form window remains open.

   Note: Up to four prescriptions print per page with a separate page for each prescriber.